Return & Refund Policy

Return & Refund Policy – Ucbaskv™ 📦🔄
We strive to deliver satisfying shopping experiences for all clients at Ucbaskv™. This guideline outlines the full process for valid returns and refunds on eligible furniture goods orders.
30-Day Return Period
Should your purchased furniture items fail to meet your expectations, you can submit a return application within 30 days starting from the delivery date.
Return Qualification Rules
Merchandise can only be returned if it remains unopened and keeps its original intact state. Kindly attach the original packaging materials when sending back goods. A valid purchase certificate including order confirmation slips or sales receipts is mandatory for all return submissions.
Certain goods cannot be returned in compliance with health norms, safety protocols and exclusive product regulations.
Return Handling Steps
Our customer service staff will send you detailed sending guidelines once your return application passes verification.
Buyers bear the expense of return delivery fees under regular circumstances. Our brand will cover shipping costs only if items arrive broken, have manufacturing flaws or mistakes occur on our side.
Our team will examine returned goods upon arrival and inform you of the final refund verdict afterward. Funds will be credited back to your initial payment account once the refund gets confirmed.
Standard delivery fees paid during checkout will not be reimbursed, excluding cases caused by internal operational errors of Ucbaskv™.

Contact Info 📩
Email: service@ucbaskv.com